Relationship Manager SACCOs

admin
Full time
Nairobi
Posted 3 years ago

Job DescriptionDelivery of the budget through sales proposals follow ups, building and enhancing SACCO’s relationships and market intelligence in order to drive new growth opportunities.

KEY TASKS AND RESPONSIBILITIES

  • Delivery of budget – Ensure the set budget is realized for year.
  • Market intelligence – Obtain market information in respect of SACCO business and ensure the information is used for product improvement so that our product offering remain relevant and continue to meet customer expectations
  • To enhance market penetration by recruiting new co-operatives and entering into Sacco Assurance Partnerships with them.
  • Conduct trainings to the co-operative leaders within my region of operation
  • Proposals follow up:
  • Ensure proposals are delivered within the agreed timelines.
  • Follow up competitiveness of proposals sent out.
  • Driving business and ensuring sustained growth, focusing on achieving/ surpassing sales targets.
  • Expanding business reach and proactively creating new sales leads/ opportunities.
  • Constantly interacting with prospects and maintaining cordial business relationship with key clients.
  • Expanding channel business by sourcing new partners as well as maintaining efficient business relationships with existing partners to enhance growth of business operations.
  • Handling high value sales, addressing minor details and identifying areas of improvements in customer service.
  • Undertaking business case assessment to enhance channel sale relations, as well as assessing and evaluating new products.
  • Managing an efficient sales cycle (sales pipeline) and value based service cycle through use of CRM to drive the following business goals: –
  • Identify Target customer
  • Meeting to determine needs
  • Client acquisition
  • Account Service Plan – client/intermediary visits, policy documentation, credit control, claims management, SLA’s etc.
  • Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities.

SKILLS AND COMPETENCIES

  • Decision Making,
  • Initiating Action,
  • Business Development, Key Accounts Management, Contractual Evaluation & Negotiation
  • Setting Strategies/ Sales Target, Clientele Development, Sales Management
  • Coordination, Competitor Analysis
  • Product Management, Customer Care
  • Vendor Management
  • Communication & Interpersonal, Leadership, Analytical Thinking Skills

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

  • Bachelor degree Marketing, Commerce or Business Administration
  • Sales experience
  • Employee Benefits training and experience will be an added advantage
  • Technical Knowledge,
  • At least 3 years’ experience

To Apply : https://oldmutual.wd3.myworkdayjobs.com/

Job Features

Job CategoryCustomer Service and Support

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